Return Policy

  We hope you are happy with your purchase, but we understand if you need to make a return or exchange. We accept returns on new, unworn, unused items in their original condition (including original Lake shoe box and its contents) within 30 days of the ship date. Any product that has been ridden in, worn outside, had pedal cleats mounted, or has been heat moulded, will not be eligible for return, refund or exchange.
 
  Try on your new Lake shoes with your cycling socks on a carpeted floor. This is the best way to feel the fit and size and not damage or scratch the shoes should they not fit and need to be returned. Any questions or comments regarding fit, please let us know and we will do what we can to help.

  In the unfortunate event that you need to return or exchange an item, you must contact us within fourteen (14) days of receiving your order. Only orders returned within 30 days of the ship date will be eligible for exchange/refund.
  
  Exchanges: Shoes returned in their original box to 69 Fairlight St. Fairlight, New South Wales, 2094 will be replaced with a more appropriate size at no charge. 
  
  Refunds: Shoes returned in their original box to 69 Fairlight St. Fairlight, New South Wales, 2094 will be refunded minus a $30.00 AUD restocking fee.